Privacy Policy

1. Introduction

Welcome to MyMintie. Your privacy is important to us. This Privacy Policy explains how Vrikka Tech Limited ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use the MyMintie application ("App").

By using MyMintie, you consent to the practices described in this Privacy Policy. Please read it carefully.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, date of birth, gender, and profile photos
• Profile Information: Bio, interests, relationship goals, occupation, education, and other details you choose to share
• Verification Data: Photos for identity verification purposes
• Communications: Messages you send to other users and support inquiries
• Payment Information: Payment details for premium subscriptions (processed by third-party payment providers)

2.2 Information Collected Automatically

• Location Data: Your geographic location (with your permission) to show nearby matches
• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Usage Data: How you use the App, including features accessed, time spent, and interaction patterns
• Log Data: IP address, browser type, pages visited, and crash reports

2.3 Information from Third Parties

• Social Media: If you connect via Google or Apple, we receive information according to your settings
• Analytics Partners: Aggregated analytics and performance data

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Provide matchmaking and dating services
• Show you potential matches based on your preferences and location
• Enable communication between users
• Process payments and subscriptions
• Verify your identity and prevent fraud
• Improve and personalize your experience
• Send service-related communications and updates
• Respond to your inquiries and provide support
• Ensure safety and security of our users
• Comply with legal obligations
• Analyze usage patterns to improve the App

4. How We Share Your Information

4.1 With Other Users

Your profile information is visible to other users according to your privacy settings. This includes your photos, bio, interests, and other profile details.

4.2 With Service Providers

We share information with third-party service providers who help us operate the App, including:

• Cloud hosting providers (AWS)
• Payment processors
• Analytics services
• Customer support tools
• Push notification services (Firebase)

4.3 For Legal Reasons

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls and monitoring
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we retain certain information for:

• 30 days grace period for account recovery
• Legal compliance and dispute resolution
• Fraud prevention and safety purposes

After the retention period, your data will be permanently deleted or anonymized.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Delete your account and personal data
• Portability: Receive your data in a portable format
• Withdraw Consent: Opt out of certain data processing
• Object: Object to processing based on legitimate interests

To exercise these rights, use the in-app settings or contact us at support@mymintie.com.

8. Location Data

We collect location data to provide location-based matching. You can control location permissions through your device settings. Disabling location may limit certain features.

9. Push Notifications

We send push notifications for matches, messages, and updates. You can manage notification preferences in your device settings or the App.

10. Children's Privacy

MyMintie is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or by email. Your continued use after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: support@mymintie.com
Website: www.mymintie.com